BOSTON–(BUSINESS WIRE)–Strategy Analytics – Zoom has dominated video communication platforms during COVID-19 for both social and business needs. The pandemic has forced consumers – and particularly elderly consumers – to adopt video communication and other technologies to meet basic needs. More online shopping means more interactions with chatbots and conversational UIs. But what is next? Strategy Analytics’ User Experience service reviews its recent UX Strategies research on trends in communication from the individual level to the macro to answer this question, in its webinar on October 8th.
With free registration, Strategy Analytics’ wide-ranging presentation will include results from focus groups and surveys with elderly consumers on technology usage trends post-COVID; reviews of recent research on conversational agents; evaluations of evolving immersive communication platforms to rival Zoom; and the development of “digital twin cities” to enhance communication and coordination across urban environments.
Commented Kevin Nolan,