More than half (54 per cent) of Ireland’s public sector bodies have implemented Artificial Intelligence (AI) solutions in their organisation, while more than 30 per cent view AI as highly important for qualifying decisions and assuring quality. These are among the key findings of the ‘Artificial Intelligence in the Public Sector – How Public Organisations Benefit from AI’ report recently produced by Microsoft and EY.
This positive attitude to AI and technology generally is very welcome, according to Frank O’Donnell, public sector lead with Microsoft Ireland. “AI is built on a foundation of increased availability of data, greatly enhanced computing power and very sophisticated algorithms,” he says.
“The Irish public sector is embracing this technology to help increase efficiencies and future proof multiple areas of the public service. With an ethical approach to data, AI can help the public sector to reimagine