I’m new to the forum. This looks like a great place to hang out.
I am having a problem getting my PC to recognize my new camcorder. I would appreciate any help. I will try and detail what I have done so far to resolve the issue on my own.
I have a self-built PC:
OS: Windows XP Pro, SP2
Processor: Pentium 4, 2.4 GHz
Motherboard: AOpen AX4SPE-UN
RAM: 512 MB
Graphics: Radeon 9200
Firewire: NEC OHCI Compliant IEEE 1394 Host Controller
First of all I have an older camcorder, Sony Handicam DCR-PC120, which the PC recognizes without any problem.
My new camcorder is a Panasonic PV-GS300. I installed the software and drivers that came with the new camcorder.
When I connect this new camcorder to the PC, via firewire cable, the PC fails to recognize that there is new hardware; no ding and no listing in Device Manager. I know that the cable and Firewire card are good, since the old camcorder is recognized using the same cable and port.
Yes, I do have the camcorder set to the correct setting to transfer video to PC.
The PC will recognize the new camcorder if connected using USB, but I can only transfer still photos using USB. I want to transfer video and burn to DVD to share with family.
I know that the camcorder is not faulty, because I asked that the camcorder be hooked-up to a PC using my firewire cable before I left the store, and their PC recognized the camcorder once connected. I asked if there was anything special I needed to have installed on my PC, and was told “no”.
I have checked for IRQ conflicts; none found.
I originally tried connecting the camcorder and PC without Window SP2 update installed. After reading tons of troubleshooting info online I decided that this might be the problem, so I now have SP2 installed. It did not correct the problem.
I took the camcorder to a friend’s house, and tried connecting the camcorder to their PC. Their computer did not recognize the camcorder either.
At this point, I am at a loss as to what the issue could be.